Last updated October 4, 2026

CrateRill privacy policy.

CapLock Equity Inc develops CrateRill. This policy explains app data, optional support messages and the technical requests involved in visiting this website.

Information saved in the app

The app stores rooms, box titles and numbers, listed contents and quantities, notes, packing stages, flags and photos you select or take in its local app storage. A compressed copy of a selected or captured photo is saved with the box when you save the record. CrateRill does not upload those records or photos to a CapLock server.

Local files support the features you use and preserve your work between sessions. Previous-save or recovery files may retain earlier versions so an unreadable saved file can be investigated or recovered.

Camera, photos and QR codes

CrateRill requests camera permission when you choose to take an optional box photo or scan a QR label. Photo capture and QR processing happen on your device. CrateRill does not send captured photos, camera frames or scan results to CapLock. You can enter an inventory without camera access and choose a photo with the system photo picker instead.

A CrateRill QR code contains a box identifier, not a photo or list of contents. A matching inventory record must exist on the device for the identifier to open a box.

Exports, sharing and device backups

When you export or share a file, you decide its destination through iOS. JSON backups include saved photos and app records. Files you save to cloud storage, email, messaging or another service are then handled by that service and by anyone you share them with.

iOS and your chosen backup services may include app data in device backups. CrateRill does not provide automatic CapLock sync between devices. A purchase restore and a data backup restore are separate actions.

Apple-managed purchases

Optional one-time capacity purchases use Apple StoreKit. Apple processes payment and manages the purchase account. CrateRill uses Apple-verified purchase information to determine whether the capacity unlock is active. CapLock does not receive your payment-card information or upload app transaction data to a developer server.

Apple handles information under its own terms and policies. Purchase and restore checks may require a connection to Apple.

If you contact support

If you email will@holdfast.dev, CapLock receives your email address, message and any attachments you choose to send. We use that information to respond and investigate the issue. Email providers process the message in delivering and storing it.

Please avoid sending passwords, payment details or sensitive app records. We keep support correspondence as needed to address the request and meet applicable obligations. You can ask us to delete a support message; we will explain any information we need to retain. Sending a support email is optional and is separate from ordinary on-device app use.

Keeping and deleting information

You control the records in your working library through the app’s deletion controls. Deleting a record does not remove earlier copies from previous-save files, recovery files, exported files or operating-system backups. Delete exported copies at their destination when you no longer need them. iOS and backup services control their own app-data and backup removal.

Keep a backup before deleting data you may need again. CapLock cannot recover, inspect or remotely erase data that remains only on your device or in services you control.

This website

These pages have no contact form, account system, advertising or analytics scripts. The website hosting provider may process technical request information, such as an IP address and browser details, to deliver and protect the pages. That hosting activity is separate from data stored inside CrateRill. Hosting providers manage technical records under their own practices; this policy does not promise a fixed retention period for those records.

Changes and contact

We may update this policy when the app or our practices change. The date above identifies this version. For privacy questions or support-message deletion requests, email will@holdfast.dev.

CapLock Equity Inc • CrateRill